One of the best ways to avoid a moving scam is to make sure you get a real budget for the home. You can get to know your moving company, ask questions and make sure you get an accurate quote. The first step is to file a direct complaint with the moving company itself. Reputable moving companies will address your issues and reach mutual agreement.
Contact your local office and headquarters to try to resolve the issue. Never sign a blank contract, no matter how much you like the moving company. Your budget and any additional charges should be there, as well as your pickup and delivery dates. If you believe you have been the victim of fraud by a moving company, car carrier or moving agent, you can file a complaint with the FMCSA through its online complaint tool or by calling 1-888-DOT-SAFT (1-888-368-723).
These complaints, along with other data sources, are used to make decisions about which companies will be investigated by FMCSA. The complaint will be entered into the database and will be a permanent record of the company's file. If the FMCSA decides to take action, we may contact you to request additional documentation and information during the investigation. If the moving company disappeared with your belongings or you are holding them hostage, you must file a complaint, but you can also contact the State Attorney General's office or a law enforcement agency in your state.
Another option is to contact Move Rescue, a consumer advocacy group that helps you when your belongings are being held hostage (call 800-832-177). Consult government regulators. In addition, you can check with the Secretary of State's check for updated registration details and aliases “does business as (dba). Talk to local law enforcement and file complaints with FMCSA and DOT.
Contact your local, state and federal representatives and tell them you want them to support consumer protection. Call local media: newspapers, TV stations. Get your own website and spread the word. Everything you can do to let other consumers know what is happening in the moving industry.
This brochure also contains the information you will need if your merchandise is lost or damaged during the move. But if you choose to go with a moving company you're not yet familiar with, keep an eye out for the following red flags. During peak moving hours (such as summer months) and in high-volume areas, some moves may need a small deposit to save the move date, so your calendar doesn't fill up too quickly. Reckless abandonment.
The worst engines simply bend, buy and fly the chicken coop while you wait for delivery. The dissolution of the ICC in 1995 was only the last nail in the coffin by then, the ICC could not really oversee the industry anyway, as many drivers had entered the market and “tariffs were now anachronistic.”. Once a dishonest moving company has its goods in the truck, it has all the leverage, so your best defense is to take the time and care when choosing the carrier. Here is the rundown of the most common types of moving scams, the red flags to look out for, tips on how to protect yourself and how to report a company.
When choosing a moving company, going through a personal vetting process that helps you identify the different red flags of scammers can help you prevent fraud. But what to do if you have been scammed by a moving company? The first step is to make sure that you are actually experiencing a scam and not just a little slip up. If your long-distance moving company doesn't offer this option, you may have some problems in the future. But rest assured, in most cases, quality moving companies won't require a deposit when you book.
They solicit businesses offering low budgets, often without even keeping an eye on what is going to move. An “estimator” who takes a quick tour of your house without opening cabinets and taking note of exactly what you plan to move is going to be far from reality. The exact cost of full value protection may vary by moving company and may be subject to various levels of deductible liability that may reduce your cost. It's easy to fall for a moving scam because scammers often look legit, sound friendly, and seem to be on the rise.